Question Topics
- Known Technical Issues (v2)
- What is CCPA and who does CCPA apply to?
- I’m having issues logging in. What can I do?
- Can I restart my subscription after I cancel?
- Noom Phone Number and Phone Support
- Welcome to Noom!
- Welcome to the Noom Help Portal!
- Known Technical Issues
- How do I receive my meal and workout plans?
- When will I be billed for my add-ons?
- Forgot to apply your promo code during checkout?
- DNA Kit FAQ
- How do I view or change my weight loss zone? (iOS)
- Help! My food search isn’t loading!
- How to connect Noom to the Apple Health App or Apple Watch
- My Noom Icon Is Missing (iOS)
- Can I sync Noom across multiple devices?
- Can I use Noom on my desktop?
- Help! My steps aren’t syncing! (iOS)
- Why aren’t my Fitbit steps syncing? (iOS)
- How can I change the unit of measurement used to log my weight? (iOS)
- How can I update the payment method on my account?
- Who can I contact if I have any questions about GDPR/CCPA and my Noom data?
- How do I request to export my data?
- How do I request to delete my data?
- How do I change if and when I receive Noom emails?
- What is GDPR and who does GDPR apply to?
- How do I install Noom?
- Noom Subscription Pricing
- How do I log an exercise? (iOS)
- How do I access my Noom program/trial?
- What Apps Does Noom Sync With On iOS?
- How can I learn about my charges and find my receipt?
- What is a Subscription ID and where can I find one?
- Can I switch to a different Noom plan?
- How can I cancel my Noom subscription or trial?
- Syncing blood glucose data from iHealth Gluco-Smart on iOS
- Connecting Noom to the iHealth App on iOS
- Logging Your Blood Glucose Manually
- How do I report a bug?
- What if I want to log a food that isn’t in your database?
- How do I gauge my workout intensity?
- How is my weight goal determined?
- Who can see my weigh ins?
- Troubleshooting for iOS
- How often should I be weighing in?
- Can I edit a weigh-in? (iOS)
- Can I delete a weigh-in? (iOS)
- How do I log in?
- Logging Your Blood Pressure Manually
- Help! I forgot my password! (Noom Weight)
- How Do I Connect Noom to My Apple Health App or Apple Watch?
- Can I move my Noom data from one device to another?
- Can I restart my program from day 1?
- How is my step goal determined?
- How do I redeem my UPID?
- How does exercise or step count affect my daily calorie target?
- How do I log a previously logged meal? (iOS)
- How do I log a custom dish? (iOS)
- What if I think a food color is wrong?
- How do I figure out portion sizes when I’m logging my food?
- What is a Unique Program ID? Where can I get a UPID?
- Noom’s barcode scanner isn’t recognizing an item!
- Can I delete a previously logged meal?
- Where can I find my color budget?
- How does Noom determine my daily calorie target?
- What is an access code? Where can I find it? (iOS)
- Blood Glucometer Manual (iOS)
- Blood Pressure Cuff Manual (iOS)
- What do the green, yellow, and red food color categories mean?
- Is my personal information safe with Noom?
- Can I sync my Noom data from one device to another?
- I forgot my email! Help!
- Can I edit or delete an exercise? (iOS)
- Refund Policy
- Known Technical Issues (v2)
- What is CCPA and who does CCPA apply to?
- I’m having issues logging in. What can I do?
- Can I restart my subscription after I cancel?
- Noom Phone Number and Phone Support
- Welcome to Noom!
- Welcome to the Noom Help Portal!
- Known Technical Issues
- Where did my Start Workout and GPS map go? (Android)
- How do I receive my meal and workout plans?
- When will I be billed for my add-ons?
- Forgot to apply your promo code during checkout?
- DNA Kit FAQ
- How do I view or change my weight loss zone? (Android)
- Help! My food search isn’t loading!
- Can I sync Noom across multiple devices?
- Can I use Noom on my desktop?
- Help! My steps aren’t syncing! (Android)
- Why aren’t my Fitbit steps syncing? (Android)
- How can I change the unit of measurement used to log my weight? (Android)
- How can I update the payment method on my account?
- Who can I contact if I have any questions about GDPR/CCPA and my Noom data?
- How do I request to export my data?
- How do I request to delete my data?
- How do I change if and when I receive Noom emails?
- What is GDPR and who does GDPR apply to?
- How do I install Noom?
- Noom Subscription Pricing
- Can I delete a weigh-in? (Android)
- How do I access my Noom program/trial?
- How can I learn about my charges and find my receipt?
- What is a Subscription ID and where can I find one?
- Can I switch to a different Noom plan?
- How can I cancel my Noom subscription or trial?
- Syncing blood glucose data from iHealth Gluco-Smart on Android
- Connecting Noom to the iHealth app on Android
- What Apps Does Noom Sync With On Android?
- Logging Your Blood Glucose Manually
- How do I report a bug?
- What if I want to log a food that isn’t in your database?
- How do I gauge my workout intensity?
- How is my weight goal determined?
- Who can see my weigh ins?
- Troubleshooting for Android
- How often should I be weighing in?
- How do I log in?
- Logging Your Blood Pressure Manually
- How do I connect my Android device to Google Fit?
- Help! I forgot my password! (Noom Weight)
- Can I move my Noom data from one device to another?
- Can I restart my program from day 1?
- How is my step goal determined?
- How do I redeem my UPID?
- Can I edit or delete an exercise? (Android)
- How does exercise or step count affect my daily calorie target?
- How do I log an exercise? (Android)
- How do I log a previously logged meal? (Android)
- What if I think a food color is wrong?
- How do I figure out portion sizes when I’m logging my food?
- What is a Unique Program ID? Where can I get a UPID?
- Noom’s barcode scanner isn’t recognizing an item!
- Can I delete a previously logged meal?
- Where can I find my color budget?
- How does Noom determine my daily calorie target?
- What is an access code? Where can I find it? (Android)
- Blood Glucometer Manual (Android)
- Blood Pressure Cuff Manual (Android)
- What do the green, yellow, and red food color categories mean?
- Is my personal information safe with Noom?
- Can I sync my Noom data from one device to another?
- I forgot my email! Help!
- Refund Policy
