We’ll be conducting routine maintenance from Saturday, July 27th through Sunday, July 28th.
Our phone system will be unavailable during this time, but you’ll be able to chat with our live agents 24/7 or you can email Support.

Welcome to the Noom Help Portal!

Welcome to the Noom Help Portal!

Have a question? Click on the Support button at the bottom-right corner of this page to be connected with a Support Team member right away.

Noom Support Team members are online 24/7 and can:

  • Cancel your subscription
  • Issue a refund
  • Help you get started with your program
  • Work through technical issues

To check your subscription status or charges, you can log in to your Subscription Portal with your Noom credentials.

If you’re looking to cancel your subscription, please take a look at these cancellation instructions.

If you think you might want a refund, please check out our refund policy.

If you prefer, you can also look through our FAQs or reach out to our Support Team via our Contact Support form. Just let us know how we can help!

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