We’ll be conducting routine maintenance from Saturday, July 27th through Sunday, July 28th.
Our phone system will be unavailable during this time, but you’ll be able to chat with our live agents 24/7 or you can email Support.

What is a Unique Program ID? Where can I get a UPID?

A Unique Program ID (UPID) is a random combination of letters and numbers anywhere from 8 to 15 digits long.

UPIDs are distributed under the following circumstances:

  • Upon purchase receipt of a Structured Program.
  • If your healthcare provider or insurance company is participating in a Noom program.

If you haven’t received a UPID from your insurance company or healthcare provider, it means they’re not participating in the Noom program.

Please note:

  • Your UPID can only be used once.
  • A UPID isn’t required to log into your existing Noom account.
  • If this is your first time signing up, you can create an account with your email address, Facebook, Apple ID, or Google.
  • If you already have an account, log in by selecting the Log In button on the Noom home screen and enter your login credentials.

If you forgot your password, not a problem! You can reset it using this link.

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