We’ll be conducting routine maintenance from Saturday, July 27th through Sunday, July 28th.
Our phone system will be unavailable during this time, but you’ll be able to chat with our live agents 24/7 or you can email Support.

How do I redeem my UPID?

Redeeming your UPID is easy if you recently purchased a program on the web, received a UPID through your employer or insurance company, or already have a Noom account.

If you already have the Noom app installed and it’s in a free state (you’re not connected to a coach, group, and aren’t seeing any Noom articles), follow these steps:

  1. Tap the sandwich menu icon (three horizontal lines) in the top left corner
  2. Tap Settings
  3. Tap Activate your Unique Program ID
  4. Enter your Unique Program ID
  5. You should be set to start your program once you enter your UPID

Don’t forget to message your coach once you log in!

 

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